Python/Data
Python, Data Analysis, Numpy, SQL, API, Google BigQuery, web scraping, Data Visualization, Seaborn, Ploty, Matplotlib.
Artificial Intelligence
Machine learning, Deep learning and LLM for classification, regression, clustering, time series and NLP.
Agile and Project Management
PMBOK, Scrum, SAFe, Lean.
Education
Bachelors in Computer Science
Federal University of Mato Grosso State
MBA in Business Administration and Management
Lewagon
MBA in Project Management
Federal University of Mato Grosso State
Bootcamp in Data Science and AI
Lewagon
Experiences
Athena Saúde SA: Income Risk Coordinator
• In charge of setting the company's new Income Risk department, arising out considerable earnings
• Management and training of multidisciplinary team
• Creation of projects involving: standard amount lists to balance the Income and billing process, financial restatement of plans and contracts based on ANS criteria
• Development of a project to create identification cycles of financial abnormalities
• Bots created using data pipelines to compare pdfs documents signed by customers with company system data
ExxonMobil SA: Scrum Master
• In charge of performing activities related to full SAP upgrades, supporting all ExxonMobil operations: Downstream, Chemicals, Corporate, and Upstream
• Management of a multidisciplinary team (22 professionals), focusing on the agile methodology (Scrum) within the SAFe (Scaled Agile Framework)
• Interfacing with Project Managers and Product Owners, identifying impediments affecting the project's User Stories and managing team integration to develop responsibilities and collaboration among them
• Schedule and goal planning with Business Areas, Release Train Engineer and Operations Supervisor
UPTIME Francising: Director
• Responsible for managing the administrative, commercial, and educational departments
• Serving as Product Owner, in charge of client interests and ensuring the delivery of high-quality products that met business needs
• Managing product backlogs, prioritizing resources, and collaborating with cross-functional teams to deliver optimal value to the organization
• Acting as a member of the Franchise Board, achieving 8th place in the segment's top sales ranking in the country
Kroton Educacional SA: Product Owner and Service Manager
• PO in all end-to-end processes, resulting in the implementation of best practices within the organization
• Management of a team with 120 professionals, including coordinators, analysts, and assistants allocated across three business units: São Paulo, Londrina, and Cuiabá
• Responsible for management reports (KPIs), including budgeting, goals and results, and project performance and process reporting to the Executive Officer
• Mastering product and SAFe Frameworks knowledge to engage with key stakeholders and subject matter experts, driving improvements, developing strategic plans, and implementing initiatives that drove the organization's success
Kroton Educacional SA: Scrum Master and IT Dev Manager
• Implementation of the role and performance as Scrum Master, leading three agile teams in the customization of Kroton Educacional's academic system
• Management of the project to unify and optimize processes across all business units, including Pitagóras, Unime, UNIC, Uniasselvi, FAMA, UNOPAR, Anhanguera, and others
• Leading implementation of the first Agile team, working as Scrum Master, Developer, and Project Manager
• Contribution to software development through version control and test plans using the SCRUM methodology and implementation of the academic/financial system in 10 new business units
• Leadership in the project to integrate new Business Units, systems, and teams, reaching significant process improvements throughout the student lifecycle
Kroton Educacional SA: Service Desk Manager
• Responsible for overseeing the definition, operation, and maintenance of technical components
• Setting service standards, translating the business needs into specifications and implementation of best practices
• Managing the technical team (infrastructure and support) and ensuring supplier and service provider deliveries on time and as agreed
• In charge of ensuring the methodology is followed throughout the project and service to offer service quality and deliver improvements to customer contracts
• Testing with suppliers to search for new products and solutions to drive internal improvements in technology and business
Kroton Educacional SA: Oracle Database Manager
• Responsible for installing and maintaining the Oracle database
• Managing and maintaining user accounts in the system
• Enforcing access controls and ensuring database security
• Designing and implementing storage structures
• Training and supporting users and troubleshooting programs with defects that affect database integrity or performance
• Implementing regular database backups and testing, and adjusting PL/SQL and SQL applications for optimal performance
• In charge of ensuring reliability, performance, and security of the company's database infrastructure
Kroton Educacional SA: System Analyst
• Acting as a support focal point for the Service Desk and Business areas
• Providing functional training for the business area, and technical training for support analysts on the Oracle system
• Identifying and developing system solutions to increase accuracy and security
Certifications
Scrum Master CSM & ASM SAFe
Scaled Agile
Product Owner/PM SAFe 6 certified
Scaled Agile
PMP in progress
PMI
References
Rodrigo Calvo Galindo
CEO - Kroton Educacional SA
Eberson Terra
Director - Kroton Educacional SA
Andrea
Director - Athena Saúde SA
Automated Data Driven Solutions
Professional with solid experience in Project Management and Process Implementation, always making use of modern methodologies, such as Scrum and PMO.
Strong performance in developing organizational change strategies, raising improvement needs from teams to financial management and process optimization.
Use of background in technologies such as Microsoft ADO, Jira, Oracle, Python, Machine Learning, AI Agents, Data Engineering, SAFe, to help in new data driven automation projects in different business areas, aiming at the continuous improvement of organizations.
| Residence | Brazil |
|---|---|
| Address | Maringa |
| mauromsilva@gmail.com | |
| Phone | +55 43 988232257 |
| Chat on WhatsApp |
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AI Agents automation 80%
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Data pipelines solutions 80%
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Agile and Project Management 90%
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Python 80%
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Google Cloud and AWS 70%
Portfolio
Crime Prediction Model
Objective: Predict crime hotspots to support police resource allocation using historical open data.
Results:Built an interactive map and baseline ML pipeline used as presented
Contract Extraction Automation Bot
Objective: Automatically log in, extract contract terms from a legacy app, normalize, and compare to billing rules to reveal charge opportunities.
Results: End‑to‑end unattended pipeline (connect → extract → save → close) enabling rapid audits and surfacing missed charges for review.
PDF → MySQL Data Loader
Objective: Parse heterogeneous PDFs and persist structured data into MySQL for downstream analytics.
Results: Replaced manual data entry with a robust pipeline, improving consistency and accelerating analysis.
Project Portfolio Dashboard (Power BI + Oracle APEX)
Objective: Centralize project tracking, capacity, and delivery KPIs; integrate APEX app with BI for executive insights.
Results: Unified view of pipeline and health; foundations for delay prediction models and team performance analytics.
Revenue Leakage Detector — Coparticipation
Objective: Detect and recover co‑pay revenue leakages in health‑plan operations using SQL/PLSQL + Python checks.
Results: Identified significant missed charges across procedures; contributed to multi‑million BRL recovery initiatives.
UNDER CONSTRUCTION
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